Ethics in design functions in real estate and hospitality service - An overview
Welcome
to the blog on Ethical Processes in BusinessThe word
“ethics” refers to the moral principles or values that enable us to do the
right things. In a broader sense, ethics include integrity, objectivity,
professional competence, confidentiality, and professional behaviour. Any
compromise in ethics can lead to adverse implications for the organization. This
blog is a supplement to my first book on “Ethics in the Real Estate Industry”
which is expected to be launched soon. In the first volume of the book, three design functions
- Architectural design, Interior design, and MEP services have been analysed
from an ethical perspective. For this purpose, we have considered 91 key processes
and tabulated 916 key business activities in each of
three design functions that, which if not performed diligently and professionally,
can hurt the organization /can adversely impact business.
Type of
activities
Design of Architect
Design of Interiors
Design of MEP
Combined for 3 functions
Core activities - 292
Core Design
116
63
69
248
Statutory
18
12
14
44
Subtotal
134
75
83
292
Essential supporting activities - 282
Making Configuration
tables
4
4
4
12
Making
master data tables
4
4
4
12
Risk assessment
47
47
47
141
Assigning
access rights
39
39
39
117
Subtotal
94
94
94
282
Other supporting activities - 342
Designer's traceability
3
3
3
9
Audit trails of designer's activities
2
2
2
6
Coding
schemes
14
14
14
42
Document
management systems-Hard-Designs & Drawings
12
12
12
36
Document
management systems-soft-Designs & drawings
8
8
8
24
Budgeting for designers
11
11
11
33
MIS/Dashboard for designers
14
14
14
42
SOP for designers
8
8
8
24
Financial
approvals
16
16
16
48
Core documents
6
6
6
18
Statutory
documents
7
7
7
21
Functional
manuals
3
3
3
9
Similar type
3
3
3
9
Key
performance indicators-Designers
7
7
7
21
Subtotal
114
114
114
342
Grand total of Activities
342
283
291
916
The adverse
impacts have been categorized as any one of three types below or a combination
thereof and marked as ① or ② or ③① Quality
of design or quality of construction or project costs or customer satisfaction
or revenue of the company as relevant.② Statutory
or regulatory compliances③
Efficiency or effectiveness of the design processA
comprehensive list of these activities and their impact is available in the handbook
– “Ethics in the Real Estate and Hospitality Industry – Volume 1”
